Content to Increase Efficiency:
Increase Efficiency here: https://sapling.ai
Sapling is an AI messaging assistant for customer-facing teams that helps them respond more quickly to inquiries. Sapling Suggest™ retrieves relevant responses from a team response bank and allows agents to quickly click on suggested responses in real time. Autocomplete Everywhere™ provides deep learning-powered autocomplete suggestions across all messaging platforms so agents can compose replies more quickly.
Sapling’s features also catch 60% more language quality issues than other spelling and grammar checkers, helping teams ensure professional and consistent communication. Sapling’s snippet library makes it easy to distribute knowledge, and text expansion shortcuts/macros allow for the quick insertion of common responses. The AI assistant helps customer-facing teams increase their efficiency and customer satisfaction by reducing repetitive messaging tasks and providing faster higher-quality responses. Sapling provides the efficiency benefits of a chatbot without dead ends.
- Respond to more customers
- Reduced respond handle time
- Improved grammar and language quality
- Knowledge distribution
- Increase customer satisfaction
- Free: 20 snippets
- Pro: 25 $/month – unlimited snippets
- Enterprise: Contact for pricing – all included, self-hosting possible
I guess, there is more coming in the future – check out the channel.